What is FixedFloat? +
FixedFloat is a fast, fully automated cryptocurrency exchange that allows you to swap between 100+ coins across TRON, Ethereum, Solana, XRP, and SUI networks without registration or KYC.
Do I need to create an account? +
No account is needed for standard swaps. Simply select your pair, enter a receiving address, send funds, and receive your coins. Network authentication is only required to view live rates and initiate orders.
What is the difference between Fixed and Float rate? +
Fixed Rate locks the exact exchange rate at order creation — you receive exactly the amount shown, regardless of market movements. Float Rate reflects real-time market conditions and may give a slightly better or worse rate depending on volatility.
How long does a swap take? +
Most swaps complete in under 5 minutes. Speed depends on the source and destination networks: XRP takes ~3–5 seconds, SUI ~2 seconds, TRON ~30 seconds, Solana ~15 seconds, and Ethereum 1–3 minutes depending on network congestion.
What networks does FixedFloat support? +
FixedFloat supports TRON (TRX, USDT TRC-20), Ethereum and EVM chains (ETH, ERC-20 tokens, BSC, Polygon, Arbitrum), Solana (SOL, SPL tokens, USDC), XRP Ledger (XRP), and SUI Network (SUI, Move-based tokens).
What are FixedFloat's fees? +
FixedFloat charges a small service fee included in the displayed rate. The fee for Fixed Rate orders is slightly higher than Float Rate due to the price guarantee. Network (gas) fees for the outgoing transaction are also deducted from the received amount.
Is FixedFloat safe to use? +
Yes. FixedFloat is non-custodial — funds are never stored on the platform. Every order gets a unique deposit address and is processed automatically. The platform has processed over 2 million transactions without incident.
What coins can I swap? +
FixedFloat supports 100+ cryptocurrencies including TRX, USDT, ETH, BTC, BNB, MATIC, SOL, USDC, XRP, SUI, and many more ERC-20 and TRC-20 tokens. The list is constantly growing through community and liquidity partner additions.
What is the minimum swap amount? +
Minimum amounts vary by asset and are calculated dynamically to ensure the swap covers network fees. The minimum is shown in the swap widget when you select your currency pair. Most common pairs have very accessible minimums.
What is the maximum swap amount? +
Maximum limits depend on available liquidity for the selected pair. Large orders are typically available. For very large institutional-sized swaps, contact support for custom arrangements and OTC rates.
Can I swap USDT TRC-20 to USDT ERC-20? +
Yes! Cross-network USDT swaps are one of FixedFloat's most popular pairs. You can swap USDT between TRON (TRC-20), Ethereum (ERC-20), Solana (SPL), and other supported networks instantly.
What happens if I send the wrong amount? +
For Fixed Rate orders, you must send the exact amount specified. If you send more or less, the order may be processed at a float rate or require manual resolution. Always double-check the required amount before sending.
What happens if the order expires? +
Fixed Rate orders have a validity period (usually 30 minutes). If funds arrive after expiry, the order is processed at the current float rate. If you haven't sent funds, the order is simply cancelled — no funds are lost.
Is KYC required? +
No KYC is required for standard swaps up to normal volume limits. FixedFloat is designed for privacy and convenience. For very high-volume or flagged transactions, additional verification may be requested in line with compliance obligations.
Does FixedFloat support TRON's TRC-20 tokens? +
Yes, FixedFloat has full native TRON support including TRX, USDT (TRC-20), SUN, WIN, BTT, and other popular TRC-20 tokens. TRON transactions benefit from near-zero fees and fast confirmation times.
How do I track my order? +
Each order has a unique ID and a tracking page. You can monitor real-time status — Waiting, Confirming, Exchanging, Sending, Done — with blockchain transaction hashes at each step for full transparency.
What if my swap is stuck or taking too long? +
Delays usually occur due to network congestion on the source chain. Check the blockchain explorer for your deposit transaction. If confirmed on-chain and the order isn't progressing after 30 minutes, contact FixedFloat support with your order ID.
Can I cancel an order after sending? +
Once funds are received on-chain, the exchange process begins automatically and cannot be cancelled. Before sending, you can abandon an order. Refunds for received funds are possible in specific circumstances — contact support.
Does FixedFloat have an API? +
Yes, FixedFloat offers a REST API for developers and partners to integrate exchange functionality into their own wallets, apps, and services. The API supports order creation, status checking, rate queries, and pair listing. See the documentation for details.
Is there an affiliate or referral program? +
Yes, FixedFloat has a referral program. Earn a percentage of fees from every swap made through your referral link. The program is open to everyone — bloggers, wallet providers, exchanges, and individual users.
How does FixedFloat source liquidity? +
FixedFloat aggregates liquidity from multiple DEXes, AMMs, and liquidity providers across all five supported networks. This ensures competitive rates and high availability even for less common trading pairs.
What is SUI Network? +
SUI is a high-performance Layer 1 blockchain using the Move programming language. It offers extremely fast transaction finality (~2 seconds), low fees, and is designed for scalable DeFi and Web3 applications. FixedFloat added SUI support to give users access to this growing ecosystem.
Can I swap XRP to USDT? +
Yes, XRP can be swapped to USDT (on TRON, Ethereum, or Solana networks) and vice versa. XRP swaps are among the fastest available, with XRP Ledger confirming transactions in 3–5 seconds.
Does FixedFloat work on mobile? +
Yes, FixedFloat is fully responsive and works on all modern mobile browsers. No app download is required. Simply open the website on your phone and swap directly from your mobile wallet.
Can I use FixedFloat with a hardware wallet? +
Yes. Since FixedFloat only requires a receiving address (not wallet connection), you can provide any address including hardware wallet addresses (Ledger, Trezor, etc.) as the destination. Your funds go directly to cold storage.
Are there countries where FixedFloat is not available? +
FixedFloat complies with applicable regulations and may restrict services in certain sanctioned jurisdictions. Users are responsible for ensuring their use of the platform complies with local laws and regulations.
How does FixedFloat protect user privacy? +
FixedFloat collects minimal data. No email, no personal information is required for standard swaps. IP addresses and order data are processed for compliance and security purposes only. We do not sell or share personal data with third parties for marketing.
What is the FixedFloat refund policy? +
If for any reason FixedFloat cannot complete your swap (technical issue, liquidity unavailability), you are entitled to a full refund to the sending address minus network fees. Contact support with your order ID and receiving address for refund processing.
Does FixedFloat support Solana SPL tokens? +
Yes, in addition to native SOL, FixedFloat supports major Solana SPL tokens including USDC, BONK, RAY, and others. Solana transactions benefit from some of the fastest settlement times and lowest fees in the market.
How do I contact FixedFloat support? +
Support is available 24/7 via live chat on the website and by email. For urgent order issues, always include your order ID and relevant transaction hashes. Average response time is under 1 hour for standard inquiries.
